Uber to show drivers destination before they decide on trip request




Cab-hailing platform India on Thursday announced new product features, including an upfront destination feature for drivers, which will show them trip destinations before they decide to accept the ride. The feature comes at a time when riders have complained about drivers cancelling trips, said the company.


“To remove frustration for riders and drivers alike, we are now showing trip destinations to drivers before they decide to accept the ride. In our attempt to incentivise right platform behaviour, drivers who meet a predefined trip acceptance threshold will be eligible to get the destination information so that they can make an informed choice. The upfront destination feature is already live across 20 cities and will be expanded to all others,” said in a statement.





said, over the past few weeks, it has raised fares to cushion drivers from the impact of rising fuel prices across many cities here. The firm said it has introduced additional earnings for drivers in case they have to travel a long distances to pick up riders.


“This will give drivers the comfort to accept more trips and will benefit riders as trip reliability goes up. Drivers will be able to see the earnings for long pickups, separately displayed on the fare receipt. When drivers are few, and demand is high, this will help ensure that you can get a ride when you need one,” said the company.


Uber also announced flexibility around payments for its drivers.


“Drivers at the Uber advisory council meeting told us they would like more flexibility around payments. We are now showing drivers the mode of payment (cash or online) before the trip starts. This enables the driver to choose a cash-only ride if that’s what they need,” the firm said.


“Going a step further to make the cash or online decision irrelevant, we’ve now introduced a daily pay process for drivers. This will ensure that trip earnings from Monday to Thursday, are credited to drivers the next day, while earnings from Friday to Sunday, are credited on Monday,” said Uber.


The additional features come at a time when Uber Technologies has announced a fresh round of recruitment for its Indian tech centres, outlining plans to hire 500 more techies by December.


The app-based mobility and delivery company has a 1,000-member tech team across its centres in Hyderabad and Bengaluru.


Uber added 250 engineers to its India teams in 2021. The company has been expanding teams at all its tech centres across the globe, including the US, Canada, Latin America, Amsterdam, and at its twin centres in India.

Dear Reader,

Business Standard has always strived hard to provide up-to-date information and commentary on developments that are of interest to you and have wider political and economic implications for the country and the world. Your encouragement and constant feedback on how to improve our offering have only made our resolve and commitment to these ideals stronger. Even during these difficult times arising out of Covid-19, we continue to remain committed to keeping you informed and updated with credible news, authoritative views and incisive commentary on topical issues of relevance.

We, however, have a request.

As we battle the economic impact of the pandemic, we need your support even more, so that we can continue to offer you more quality content. Our subscription model has seen an encouraging response from many of you, who have subscribed to our online content. More subscription to our online content can only help us achieve the goals of offering you even better and more relevant content. We believe in free, fair and credible journalism. Your support through more subscriptions can help us practise the journalism to which we are committed.

Support quality journalism and subscribe to Business Standard.

Digital Editor





Source link

Leave a Reply

Your email address will not be published. Required fields are marked *